Returns & Exchanges

At Thesis, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel with original tags attached. We strive to make the process as seamless as our designs, ensuring a hassle-free experience from start to finish.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.

3

Label and Ship

Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

4

Quality Check and Refund

Once our warehouse receives and inspects your items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing